Frequent Buyers Program

This program has been specifically designed as a way for us to express our continuous gratitude to our valued customers. We sincerely hope you take advantage of this program and enjoy your choice of entertaining, whimsical, and/or, practical FREE gifts offered!

Here’s how the program works:

“Lab-points” are earned on every order totaling $50 or more. The number of points earned is based on the total value of your purchases. For every $50 in purchases, you will earn 10 points.

For Example:
  • Spend $50.00 – $99.99, get 10 Lab Points
  • Spend $100.00 – $149.99, get 20 Lab Points
  • Spend $150.00 – $199.99, get 30 Lab Points
  • And so on

Our electronic system automatically calculates your earned points and adds them to your account on every eligible order. Whether you place an order by phone, fax or website, your points are added. It will also adjust your points as items are redeemed. Accrued points can be redeemed at any time and will only expire if the program is discontinued.

This program has been in effect for many years but transitioned into the electronic version used today on 3/21/16. Earned points for all qualifying purchases since 3/21/16 have continued accruing even if you haven’t created an account. These points are ready for redemption at any time once an account has been created by using the quick and easy registration steps below.

Creating an Account to View Gifts, Attain Point Totals and Redeem Points for Gifts:
  1. Go to
    1. Click on the “” link located at the bottom of the home page.
    2. Click on the “Continue to Login/Registration page” button.
    3. Under the “Registration” section, enter your customer number and ship-to code followed by an email address and password. Your ship-to code is the number after the hyphen in your customer number minus any leading zero’s (For example: 12345-01, you would enter 12345 as your customer number and 1 in the ship-to code field. Please note: There can be only one email account and password per company location (ship-to code). Please contact customer service at 800-328-8378 if you don’t know your customer number and/or your ship-to code.

  1. Once you’ve logged in:
    1. Your available points will be shown in the upper right corner and you can begin selecting items.
    2. After your gift(s) have been selected, click on the “cart” link in the upper right corner.
    3. You will now see the selected gifts and the “Ship to address” section. Your ship-to address will automatically populate. You can change this address to a different business location or residential address, however, the changed address will not be saved in this system for future orders.
    4. Enter “FBP” in the “Reference” field and check out.

NOTE: Allow 1 to 2 weeks for receipt of your free gift(s). In the event of a model change or discontinued product, you will be offered the choice of a new model or another selection having the same point value. We reserve the right to cancel this promotion at any time without prior notice. Offer only applicable in the U.S.A. Invalid where prohibited by law or institutional policy.

Please feel free to contact us with any questions or concerns at 800-328-8378.