Return authorizations are issued for product a customer is not satisfied with or has ordered in error:

Returns will be issued on any product shipped within 30 (+/- 10) days of the date the order was placed.  Weber has a 30-day satisfaction policy.  If the product has been used or the packaging has been destroyed a restocking fee will apply.  Generally a 15% fee is applied.

Weber Scientific also has the authority to ask any customer to dispose of a product that has a cost valued less than $25.00 and then issue credit to that customer. 

If you have any further questions please contact Weber Scientific customer service by calling 800-328-8378 or send us an email.