Return authorizations are issued for product a customer is not satisfied with or has ordered in error:
Returns will be issued on any product shipped within 30 (+/- 10) days of the date the order was placed. Weber has a 30-day satisfaction policy. If the product has been used or the packaging has been destroyed a restocking fee will apply. Generally a 15% fee is applied.
Weber Scientific also has the authority to ask any customer to dispose of a product that has a cost valued less than $25.00 and then issue credit to that customer.
If you have any further questions please contact Weber Scientific customer service by calling 800-328-8378 or send us an email. |