Section 1 – Registering Your Online Account

To register for a Weber Scientific Online Account, there are two ways. Please choose from the list below the option that best fits and follow the short instructions provided to begin your online registration.

  1. New Weber Scientific Customer Sign Up
  2. Existing Customer Registration
  3. Add a User to An Existing Online Account

1A. New Weber Scientific Customer Sign Up

If you are new to Weber Scientific and wish to become a customer, you will be required to follow a few simple steps to complete your one time online account set up. (You have never purchased from us in the past)

  1. Locate the log in box titled “Account Log In” on the left hand side of your monitor screen.
  2. With your mouse, click the link titled “Register”. The customer registration page will appear on the next screen.
  3. With your mouse select “New Account Registration”.
  4. Fill out the form that appears on your screen. (Be sure to remember your password for future logging in)
  5. Click the “Submit” button located at the bottom of the page.
  6. An email confirmation will be sent to you confirming your registration.

Congratulations! You have successfully completed your new Weber Scientific customer and online account registration form. An email confirmation will be sent to you instantly. For security purposes, all new accounts will take no longer than 1 business day to be activated.

Note: The activation of a new account will take no longer than 1 business day. If you wish to place an order right away online, be sure to call Weber Scientific Customer Service at 800.328.8378 to have a representative activate your account instantly.

1B. Existing Customer Registration

If you or someone in your company has purchased from us in the past, but does not have an "online account" (you have purchased from us in the past, but do not have an online account and want to create one), you will need the following information:

  1. Your Company Email Address
  2. Your company's Weber Scientific customer number
  3. Your company's Weber Scientific alternate address code

To proceed with your registration, follow the instructions listed below:

  1. Locate the log in box titled “Account Log In” on the left hand side of your monitor screen.
  2. With your mouse, click the link titled “Register”. The customer registration page will appear on the next screen.
  3. With your mouse, select “Existing Customer Registration”.
  4. Fill out the short form that appears on your screen. (Be sure to remember your password for future logging in)
  5. Click the “Submit” button located at the bottom of the page.

Congratulations! You have successfully completed your Weber Scientific online account registration form. A email confirmation will be sent to you instantly. For security purposes, the activation of this account will take no longer than 1 business day.

Important:

  • Be sure to use the correct ship to address code if your company has more than one. This is where your products will be shipped to.
  • If you need to create a different shipping address, please use "New Account Registration".
  • If you do not know your customer number, you do not know your alternate address code or you are experiencing other difficulties, please contact customer service at 800.328.8378.
  • If you do not know your password, please click here "Forgot Password".

1C. Add a User to An Existing Online Account

If someone in your company already has a Weber Scientific "online account" and you wish to create your own or another online account (you want to add a user to your online account), you will need the following information:

  1. Your company email address with the same domain as the current online account (****@yourcompany.com)
  2. Your company's Weber Scientific customer number
  3. Your company's main Weber Scientific alternate address code

To proceed with your registration, follow the instructions listed below:

  1. Locate the log in box titled “Account Log In” on the left hand side of your monitor screen.
  2. With your mouse, click the link titled “Register”. The customer registration page will appear on the next screen.
  3. With your mouse, select “Add a User to An Existing Online Account”.
  4. Fill out the short form that appears on your screen. (Be sure to remember your password for future logging in)
  5. Click the “Submit” button located at the bottom of the page.

Congratulations! You have successfully added a user to your Weber Scientific online account. An email confirmation will be sent to you instantly and you will be able to start shopping right away.

Important:

  • If you need to create a different shipping address, please use "New Account Registration".
  • If you are not sure if you or someone in your company has an online account, you do not know your customer number, you do not know your alternate address code or you are experiencing other difficulties, please contact customer service at 800.328.8378.
  • If you do not know your password, please click here "Forgot Password".

Section 2 - Logging In/Out

  1. How to Log In
  2. How to Log Out

2A. Logging In

If you have already obtained a user name (the email address you registered with) and a password, then you are just steps away from logging into your Weber Scientific online account. To log in, follow the 3 simple steps listed below:

  1. Locate the log in box titled “Account Log In” on the left hand side of your monitor screen.
  2. Type in your username and password.
  3. Click the “Log In” button.
  4. A new page will appear giving you 3 options on how to begin your ordering process. (See section 9 - Placing an Order for information on how to order)

That is it! You are now logged in to your Weber Scientific Online account and ready to begin your purchase!

Note: If you are not logged in, you will always be asked to log in once you submit an item to your shopping cart. Also, if you are not logged in and you click on one of the links titled “View Cart”or “My Account” located at the top right of your monitor screen, you will be asked to log in at that time.

2B. Logging Out

To log out of your Weber Scientific Online account, you can do so by clicking the Log Out Button or Link on one of these screens, which can be found by following one of these two steps below:

  1. Locate the “My Account Box” on the left hand side of your monitor screen.
  2. Click on the “Logout” text link located inside the box.

Section 3 - How to Retrieve a Forgotten Password

If you cannot log into your Weber Scientific Online account because you may have forgotten your password, then please follow the steps below to request a new one so that you may continue your online experience.

  1. Locate the log in box titled “Account Log In” on the left hand side of your monitor screen.
  2. With your mouse, click "Forgot Password".
  3. A screen will appear asking you to enter your email address that is assigned to your account. Enter your email address.
  4. Hit “Submit”. A new password will be emailed to you shortly.

Note: If you do not know your email address that is assigned to your Weber Scientific account, please contact a Customer Service Representative by calling 800.328.8378.

Section 4 - How to Change Your Password

If you wish to change your password at anytime simply:

  1. Locate the log in box titled “Account Log In” on the left hand side of your monitor screen.
  2. In the blank text boxes, type in your username and password. Then, click log in.
  3. In the “Account Log In Box” click on the link titled “My Account ”.
  4. A new screen will appear. Under your account information is a link titled, "Change Password". Click this link.
  5. A box will appear asking for your current password, and a new password of your choice. You will have to type the new password again to confirm that is was not misspelled.
  6. Click update.

Next time you log in, be sure to use your new password.

Section 5 - How to Access Your Account Information

Each user can view their online account information through the "My Account" feature. To access this information, please:

  1. Locate the log in box titled “Account Log In” on the left hand side of your monitor screen.
  2. In the blank text boxes, type in your username and password. Then, click log in.
  3. In the “Account Log In Box” click on the link titled “My Account ”.
  4. The screen that appears will display your account's shipping and billing contacts and addresses.

Note: Your credit card or financial information will not be available online for security reasons. If you would like to discuss or change your billing and/or shipping information permanently, you can do so by contacting Weber Scientific customer service at 800.328.8378.

Note: If you wish to change the shipping address of your order one time for a specific order you can do so while at the checkout screen. This information will not be saved for future use.

Section 6 – How to Look Up Order History

If you are a customer of habit and are consistently purchasing the same items from Weber Scientific, not only online but by phone or by fax as well, then this option might be for you.

"Order History" is personalized to each customer and keeps track of what purchases have been made in the past. You can view these purchases and choose to re-order them without having to look through the online catalog in just a few simple steps.

  1. Once logged in (See Section 2A - Logging In) locate the “My Account” box located on the left hand side of your monitor screen.
  2. Click on “Order History”.
  3. You will be brought to the “Order History” page.
  4. Now you begin to search for your past orders by entering a range of dates, by item # or by Purchase Order #(PO #).
  5. Once you have choose how you will search for your past order(s) and entered the required information into the text boxes, hit “Submit”.
  6. A list of order(s) will appear on the next screen that matches your search criteria. Choose the order you wish to view by clicking on the paper icon located next to the “Order #”.
  7. The ordering information from that order is now displayed on your monitor screen. If you wish to reorder the exact order, simply click the “Reorder” button located next to the “My Account” box. If you decide you do not want to reorder your past order as is, you can simply select the items you wish to add to your shopping cart by clicking with your mouse the blank square located next to the “Item No.”. Once you have selected the item(s) you wish to purchase, click the “Add Item” button.
  8. You will then be brought to the shopping cart.
  9. To continue shopping, click on the “Continue Shopping” button. If you wish to complete your order click on the “Check Out” button. (For instructions on how to check out, see (Section 10 – Check Out)

Section 7 – Checking Current Order Status

To check on the current status of an order that was recently placed, please follow these steps:

  1. Locate the log in box titled “Account Log In” on the left hand side of your monitor screen.
  2. In the blank text boxes, type in your username and password. Then, click log in.
  3. In the “Account Log In Box” click on the link titled “Open Orders”.
  4. A screen listing all open orders (orders that have not been fulfilled and completed) will appear. Click on the paper icon located to the left of each line item to see more details.

Note: If an order is listed under “Open Orders” then it has not been fulfilled and shipped out. Once an order has been completed and shipped out, you can find it under “Order History” (See section 6 - How To Look Up Order History) for further details.

Section 8 - Search

To search for a product or maybe even something specific on weberscientific.com simply:

  1. Locate the search field box located at the top right of your monitor screen.
  2. Type in your product number, keyword or keyword phrase.
  3. The test results will appear with a short description for your convenience.
  4. Select which result best fits your needs.

Section 9 - Placing An Order

Once you are logged in to your Weber Scientific Online Account, you will be automatically brought to the “Ordering Page”.  This screen provides you with three convenient options to help you with your shopping experience.

  1. Shop by browsing the "Online Catalog"
  2. "Express Ordering" - Order by Item #
  3. Order items from your "Order History"

9A. Shop by browsing the "Online Catalog"

To shop by browsing the Online Catalog simply:

  1. Select link #1 on the “Begin Your Online Order” page titled, Shop by browsing the "Online Catalog"
  2. You will be brought the online catalog index page. Choose the category of your choice, then subcategory and then the product name you wish to view.
  3. Once you have found the item(s) of your choice, scroll down to the bottom of the page and type in the quantity you wish to purchase. Then click “Add Items” to add the item(s) to your shopping cart.
  4. You are now brought to the “Shopping Cart” where your items will be stored until you are ready to complete your order.
  5. To continue shopping, click on the “Continue Shopping” button. If you wish to complete your order click on the “Check Out” button. (For instructions on how to check out, see Section 10 – Check Out)

9B. Express Ordering" - Order by Item #

The Express Ordering option is the quickest and easiest way to place an order on weberscientific.com. If you know the item number(s) ahead of time for the products you wish to order, then this option might be for you.

To shop by using the Express Ordering page:

  1. Select link option #2 on the “Begin Your Online Order” page titled, Express Ordering" - Order by Item #.
  2. You will be brought to the “Shopping Cart”.
  3. Enter the item number of the product you wish to purchase into the text box located under “Item No.”.
  4. Click the link “Add”
  5. You will see that the item of your choice has been entered as a line item into your shopping cart. Now enter the quantity you wish to purchase for this item into the quantity text box located under “Qty”.  Click the “Update Cart” button. (Skip this step if you wish to purchase just 1)
  6. To continue shopping, click on the “Continue Shopping” button. If you wish to complete your order click on the “Check Out” button. (For instructions on how to check out, see Section 10 – Check Out)

9C. Order items from your "Order History"

If you are a customer of habit and are consistently purchasing the same items from Weber Scientific, not only online but by phone or fax as well, then this option might be for you.

Order history is personalized to each customer and keeps track of what purchases have been made in the past. You can view these purchases and choose to re-order them without having to look through the online catalog in just a few simple steps.

  1. Select link option #3 on the “Begin Your Online Order” page titled, Order items from your "Order History".
  2. You will be brought to the “Order History” page.
  3. Now you begin to search for your past orders by entering a range of dates, by item # or by Purchase Order #(PO #).
  4. Once you have choose how you will search for your past order(s) and entered the required information into the text boxes, hit “Submit”.
  5. A list of order(s) will appear on the next screen that matches your search criteria. Choose the order you wish to view by clicking on the paper icon located next to the “Order #”.
  6. The ordering information from that order is now displayed on your monitor screen. If you wish to reorder the exact order as is, simply click the “Reorder” button located next to the “My Account” box. If you decide you do not want to reorder your past order as is, you can simply select the items you wish to add to your shopping cart by clicking with your mouse the blank square located next to the “Item No.”. Once you have selected the item(s) you wish to purchase, click the “Add Item” button.
  7. You will then be brought to the shopping cart.
  8. To continue shopping, click on the “Continue Shopping” button. If you wish to complete your order click on the “Check Out” button. (For instructions on how to check out, see Section 10 – Check Out)

Section 10 – Check Out

Once you have added items to your shopping cart and decide it is time to finish your order, you are only moments away from completing your order. To check out follow the steps listed below:

  1. Once in the Shopping cart, click the “Check Out” button.
  2. You are brought to the check out screen where most if not all of your billing and shipping information is filled out for you already. If any text boxes are empty, please fill them in now with the appropriate information.
  3. Next, scroll down the screen where you can add any comments or promotional codes to your order if you have any. You also must select to enter a PO # or a credit card # based on your account status. (If you have credit terms set up with Weber Scientific, you may choose to enter just a PO #. If you do not have credit terms and/or wish to use a credit card, select “Credit Card”. Then fill in your credit card information.
  4. Click the “Submit Order” button when finished.

Congratulations! You have completed your order with Weber Scientific.

Note: Once you have submitted your order a confirmation will appear on screen showing you what you have purchased along with your billing and shipping information. An email with the same information is automatically sent to your registered email address for your records.